Refund policy

RETURN POLICY/EXCHANGE/WARRANTY:

We stand behind the quality and handmade craftsmanship of our items. All products are covered by a LIMITED WARRANTY. If the product is determined within 30 days to have a manufacturers defect, we will repair or replace at no cost. Although we check all merchandise for defects and damage prior to shipping, it is the buyers' responsibility to check the product upon arrival to make sure it is free of any defects.

If you are unhappy with your selection for ANY reason (EXCEPT FOR THE PRODUCTS NOTATED IN BOLD BELOW), you may return it within 10 days of the confirmed shipping receipt date for full refund (less shipping costs) if it is returned in pristine and unworn condition. For returns, you must e-mail us to obtain a return authorization number. You will then be e-mailed instructions on where to ship it. The item must not be worn, and still be in its original package. When we receive the item in unused condition with a return authorization number, we will give you a refund minus the shipping costs, or send you a different piece. Shipping charges are non-refundable. 

*THERE WILL BE NO REFUNDS OR EXCHANGES FOR ITEMS WITHOUT RETURN AUTHORIZATION.
*THE ONLY EXCEPTIONS TO THE 10 DAY WEB SITE CREDIT/EXCHANGE POLICY IS ON CUSTOM ORDERS, ANYTHING IN THE SALE SECTION, OR IF OTHERWISE NOTATED ON THE SPECIFIC PRODUCT. ANYTHING THAT IS CUSTOM ORDERED, IN THE SALE SECTION, or NOTATED AS " FINAL SALE " , IS NOT RETURNABLE UNLESS THERE IS A MANUFACTURER ’ S DEFECT. IN THE CASE OF A MANUFACTURER ’ S DEFECT, WE WILL FIX OR REPLACE THE ITEM (NO EXCHANGES OR WEBSITE CREDITS). 

After receiving a return authorization number, all packages must be prepaid, insured for your own protection, and shipped in a BOX. No returns will be accepted that aren't shipped in a box, and properly packed with the necessary cushioning materials. Otherwise, the items can get crushed in transit. Once the item is sold, we cannot be responsible for any damages due to wear, negligence, modification, or misuse.

REPAIRS:
If you need a repair, please e-mail us to get a return authorization number and let us know what needs to be fixed. We will then let you know if there will be any charges.